![]() ![]() How much does it cost to cancel Mediacom? You should now be up and running properly and able to connect multiple devices to your network. Then reconnect the coaxial cable back to the unit. Then push the reset button on the back of the unit, hold down for 30 seconds. To reset the cable modem router, you must first disconnect the coaxial cable from the unit. Following termination, you can make payments by mail, an EFT originated by you from your bank account or in person at one of our payment centers. You can do this online or by calling Mediacom at 1-85. How do I pay my Mediacom bill over the phone? To request a return box, send your account number to or reach out to the service team on Facebook or Twitter. You can also ask Mediacom to send you a return box. Where do you return Mediacom equipment ? You can return your Mediacom equipment to your local Mediacom office. For assistance with your Mediacom ID, click here. The Outage area will display information for any service issues we’re currently working on. ![]() How do I check to see if there is an outage in my area? Log into your Mediacom Account (click here) or MobileCare app (iOS or Android) using your Mediacom ID. ![]() After that, the automated phone system will connect you to a live customer service agent from Mediacom. Press * Say “Help me with something else” Say “Help me with something else” again. How to Call a Live Person in Mediacom Customer Service Dial 1-85.
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